![]() If the account is not replenished within this period, a violation notice is issued for the toll plus a $50 or $100 fee per transaction, depending upon the facility, and the customer has 30 days to pay. If it has, the toll will post to the customer account at the E-ZPass rate and no violation notice is sent. To ensure that all users of MTA toll facilities pay their fair share, a series of enforcement measures were put in place to tackle toll payment evasion and chronic toll scofflaws, this included implementing a violation fee of $100 at our major facilities (RFK, Hugh Carey, Queens Midtown, Throgs Neck, Whitestone, Verrazano).īefore sending a violation notice to an E-ZPass customer, the system will re-check the customer account for a 10-day period to see if the balance has become good. We also highly recommend our customers who make one-time payments to closely monitor their E-ZPass account and usage, so that they can sufficiently replenish and fund their E-ZPass account to match their usage. Customer must have a cell phone number and email address listed on their account. Go to Account Profile, and opt-in to Mobile Alerts. Mobile Alerts sends notifications for low balances, failed payments, successful replenishments, increased replenishment amounts, and payment method expirations. ![]() The use of an E-ZPass when there are no funds available is a violation and can result in fees being assessed.Īs the low balance indicators at toll booths were removed, we initiated a public outreach campaign to proactively reach out to E-ZPass customers and recommend they sign up for Mobile Alerts to receive email and/or text messages of important information regarding their E-ZPass account. To better keep track of an E-ZPass account and to avoid situations like these, we highly recommend that our E-ZPass customers sign up for Mobile Alerts, where they can receive low balance notifications via email or text." "We worked closely with our customers to resolve these situations and waived all initial violation fees once we received full payment for tolls owed, a courtesy we are providing to assist our customers in the transition to Cashless Tolling. The correct way to get the fees waived is to send E-Z Pass a brief dispute dispute (return receipt requested) along with your payment by check. Carolyn said that didn't happen in her case. It also promised to waive all initial first time violation fees once it's received full payment for tolls owed. The MTA recommends E-Z Pass customers sign up for mobile alerts that send email or text notifications when a balance is low. This is highway robbery," he said.īrienza recently got socked with thousands in fines after his account balance went into the negative. "This is the devil." That's what's Suffolk resident Bill Brienza has nicknamed his E-Z Pass. Still in its infancy in our area, it has reduced traffic, commuting times, and vehicle emissions, making it good for the environment.Īnd it's already generating big bucks in profit for agencies that run it - like the MTA, which oversees E-Z Pass on bridges and tunnels in New York City.īut we're hearing from scores of consumers who are are saying it's a big loss for them after getting hit with fines in the thousands - facing collections - even after some say they've paid the tolls. NEW YORK (WABC) - Cashless tolling seems like a win-win. To learn more about E-ZPass, visit E-ZPass MTA.We're hearing from scores of consumers who are saying cashless tolling is a big loss for them after getting hit with fines in the thousands - facing collections - even after some s Includes Class 2 vehicles towing two-axle trailersĬlass one vehicles towing two-axle trailer ![]() Includes buses, Class 2 vehicles towing one-axle trailers, Class 1 vehicles towing a second Class 1 vehicle with a tow-bar and Class 1 vehicles towing a second Class 1 vehicle with the front axle on a dollyĬlass one vehicles towing one-axle trailer Six or more axle vehicles and combinations Includes buses, motor homes and dual-wheel pickups Minimum classification for vehicles requiring Over Limit Permit Includes passenger cars, pickup trucks, vans and motorcycles Downloadable Toll Rate ChartsĮffective NovemSavings Comparison: Cash vs. Looking for information about the E-Z Discount Program? Click Here. ![]() * Discounted E-ZPass rates are for Maine Turnpike Class 1 E-ZPass Account Holders only. * descriptions of vehicle classes listed below ![]()
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